Privacy Policy (Elite Luxe Activewear)
Effective Date: [Month Day, Year]
Website: https://eliteluxeactivewear.com
Contact: eliteluxeactivewear@gmail.com
1) Who We Are
Elite Luxe Activewear (“we,” “us,” “our”) operates this website to provide online shopping and customer support.
2) Information We Collect
We collect information in the following ways:
A. Information you provide to us
- Orders/Checkout: name, email, phone number (if provided), billing address, shipping address, and order details.
- Account Information (if you create an account): name, email, password (stored in encrypted form), addresses, and order history.
- Customer Support: information you share when you contact us (email messages, order number, and related details).
B. Information collected automatically
- Device and usage data: IP address, browser type, device identifiers, pages viewed, and actions on the site.
- Cookies and similar technologies: used for site functionality, cart/checkout features, and analytics (if enabled).
3) Payments
We use Stripe to process payments. We do not store your full credit card number on our servers. Payment information is handled by Stripe under their security and privacy practices.
4) Shipping and Fulfillment
To deliver your order, we share necessary information (such as your name, shipping address, email, and phone number if required by the carrier) with shipping and fulfillment partners and shipping label services (for example, USPS/UPS/DHL and shipping platforms you may use during fulfillment).
5) How We Use Your Information
We use information we collect to:
- Process transactions and fulfill orders
- Provide customer service and respond to inquiries
- Send order confirmations, shipping updates, and other transactional messages
- Prevent fraud, secure our website, and comply with legal obligations
- Improve our website, products, and customer experience
- Send marketing messages only if you opt in (you can unsubscribe anytime)
6) Cookies
Cookies help our website function properly, including:
- Remembering items in your cart
- Supporting checkout and account login
- Saving preferences and improving site performance
You can control cookies through your browser settings. Disabling cookies may affect site functionality (such as cart and checkout).
7) Who We Share Your Data With
We may share personal information with:
- Payment processors (e.g., Stripe) to complete transactions
- Shipping carriers and label services to ship orders and provide tracking
- Website hosting and technical providers necessary to operate the site
- Fraud prevention and security tools to protect our customers and business
- Analytics providers (if enabled) to understand website performance
We do not sell your personal information.
8) How Long We Keep Your Information
We retain personal information as long as needed to:
- Provide services and complete transactions
- Maintain business and financial records
- Comply with legal, tax, and accounting requirements
- Resolve disputes and enforce agreements
You may request deletion of your account information as described below, subject to our legal obligations to retain certain records.
9) Your Rights and Choices
Depending on your location, you may have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of certain personal information
- Opt out of marketing emails at any time (unsubscribe link included in emails)
To make a request, email eliteluxeactivewear@gmail.com with your name and the email used on your order/account.
10) Children’s Privacy
Our website is not intended for children under 13, and we do not knowingly collect personal information from children.
11) Security
We use reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
12) International Visitors
If you access the site from outside the United States, your information may be transferred to and processed in the United States where our servers and service providers may be located.
13) Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.
14) Contact Us
If you have questions about this Privacy Policy, contact us at:
Email: eliteluxeactivewear@gmail.com